The interested candidate should have a two-year associate degree or a four-year bachelor’s degree in engineering, computer science or a related field. Technical courses in software and hardware installations, operating systems, spreadsheet applications, troubleshooting, networking, and advanced database manipulation will be advantageous, as they provide great exposure to the candidate.

In fact, information technology specialists can work in various areas of information technology. They work in the help desk to redress the problems that end users face. Specialists can also don roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.

Regardless of the area they work in, IT support specialist job description will require strong analytical skills, along with familiarity with different operating systems, such as Windows, macOS or Linux, and proficiency in one or more programming languages.

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