Privacy Policy

Privacy Policy for H – Social Media Website and App

Effective Date: [Insert Date]

Payloud Solutions Private Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access and use the H platform (the "Platform"), including the website and mobile app (collectively, the "App").

By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use the Platform:

a. Personal Identification Information:

  • Name
  • Email address
  • Phone number
  • Payment information (credit/debit card details or wallet information)
  • Profile information (e.g., username, bio, profile picture)

b. Usage Information:

  • IP address
  • Device information (such as device type, operating system, browser type)
  • Log data (such as the pages you visit, time spent on pages, and other actions on the Platform)
  • Cookies and tracking technologies (please see the "Cookies" section below for more details)

c. Financial Information:

  • Wallet balance
  • Transaction history (including deposits, withdrawals, payments for boosting posts, advertising, etc.)

d. User-Generated Content:

  • Posts, comments, images, videos, and other content you share on the Platform

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Platform and its features
  • To process payments, transactions, and wallet operations
  • To send you transactional and promotional emails, messages, and notifications (with your consent, where required by law)
  • To personalize your experience on the Platform
  • To ensure the security and integrity of the Platform
  • To respond to your inquiries and customer support requests
  • To comply with legal obligations and enforce our terms of service

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating the Platform, such as payment processors, hosting providers, and customer support providers.
  • Business Transfers: If Payloud Solutions Private Limited is involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal processes, or protect our rights, property, and safety or the rights, property, and safety of others.
  • Advertisers: We may share aggregated, non-personally identifiable information with advertisers to help improve advertising targeting, but this information will not allow the identification of individual users.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track your activity on the Platform and improve your user experience. Cookies are small files stored on your device that help us remember your preferences and actions across sessions.

You can control cookie settings through your browser preferences, but disabling cookies may affect your ability to use certain features of the Platform.

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

If you close your account or request that we delete your personal information, we will take reasonable steps to delete or anonymize your data, subject to our legal obligations to retain certain records.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.
  • Deletion: You can request the deletion of your account and personal data by contacting us. Please note that certain data may be retained if required by law or for legitimate business purposes.
  • Opt-Out of Communications: You may opt-out of receiving promotional emails and messages by following the unsubscribe instructions in the communication or by contacting us directly.
  • Cookies Preferences: You can control cookies through your browser settings (see the "Cookies" section above).
  • Withdraw Consent: If you have provided consent for the processing of your data, you can withdraw your consent at any time by contacting us.

8. Children's Privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Platform. The "Effective Date" at the top of this page indicates when the latest version of the Privacy Policy was last updated.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

© 2025 H