To address the limitations of traditional break-fix models, Managed break-fix IT services have evolved. These services combine the reactive nature of break-fix with the proactive elements of managed services, providing businesses with a more comprehensive and reliable IT support framework. Under this model, IT service providers continuously monitor a company’s IT infrastructure and are on standby to address issues as soon as they arise. This proactive approach helps to identify potential problems before they escalate into more serious issues, reducing the risk of downtime.
https://www.extnoc.com/sla-based-services/
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