Consider the level of technical expertise the data backup solution requires. Do you have the staff, the budget, and the resources for the backup solution’s implementation and maintenance? Also, ensure that the solution is compatible with your office infrastructure and other operating systems in use.
User Interface and Support
The user interface of the solution ought to be user-friendly to minimize user errors when creating backups. The solution provider should also have excellent customer support to address any issues that may arise. Inquire about the support channels, response time, and whether a dedicated account manager will be available.
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