The Dynamics 365 suite, including its predecessors of Dynamics AX & CRM, can be complex and connected to multiple systems inside and outside of the Microsoft suite of business solutions. It is critical to enlist a partner who not only supports the full spectrum of Microsoft applications and technologies, but one who also has experience connecting and integrating Microsoft business systems

It is essential to have a Customer Success Manager (CSM) whose role is to work directly with you to develop a roadmap that will determine the best way to maintain value and add enhancements to your business applications. A CSM will work directly with you and coordinate the team to support your operations and understand your application architecture. This will ensure your business achieves the best possible results and maintains the value of your investments in business applications.

Global teams can come with their own set of challenges, but a Managed Services team built around your needs that scales the way you need them to, can be invaluable to your business. You need a partner whose hours, resource skills, and team members are able to scale on a short notice, this way you do not lock your business into a fixed amount of support that does not meet your needs.

More info: Windows 10 Office 365 Migration Services